LEGAL NOTICE
Legal Notice
- Vendor
- M's system, Inc.
- Representative
- Mitsuhito Miura (CEO)
- Address
- 2-1-4 Shintomi, Chuo-ku, Tokyo 104-0041, Japan
- Phone
- +81-3-5542-7432
- Hours: Weekdays 10:00–17:00 JST (excluding weekends, national holidays, and year-end/new-year)
- FAX
- +81-3-5542-7431
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- URL
- https://www.mssystem.co.jp
- Payment Methods
- Credit card / Bank transfer / Cash on delivery
- Payment Terms
- Credit card: At time of order. Bank transfer: Within 2 weeks of order.
- Additional Fees
- Shipping (tax incl.): Kanto/Chubu/Kansai ¥1,980 / Tohoku ¥2,200 / Hokkaido/Shikoku/Kyushu ¥2,640 / Okinawa & islands ¥3,520
- COD fee: Covered by us
- Bank transfer fee: Customer's responsibility
- Delivery
- Standard products: Shipped within 3 business days after order confirmation
- Made-to-order products: Approximately 2–3 months after order confirmation
- Validity Period of Order
- If payment is not confirmed within 7 days after the order confirmation email is sent, the order may be canceled.
- Made-to-order products will be handled on a case-by-case basis.
- Sales Region
- Japan only (including Okinawa and remote islands).
- All prices are in Japanese Yen (JPY), inclusive of consumption tax.
- Withdrawal of Order or Cancellation of Contract
- Mail-order sales are not subject to the Cooling-Off period under the Specified Commercial Transactions Act.
- However, we accept returns and exchanges under the following conditions:
- Contact deadline: Please contact us within 7 days of receiving your order.
- Returns for customer convenience: Return shipping is at the customer's expense. Opened or used items may not be eligible for return.
- Defective or incorrect items: Shipping is covered by us. We will promptly send a replacement.
- How to contact us: Use our contact form (https://www.mssystem.co.jp/contact) or call us at +81-3-5542-7432.