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PRIVACY POLICY

Privacy Policy

M's system, Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined by the Act on the Protection of Personal Information, meaning information about a living individual that can identify a specific individual through name, date of birth, address, telephone number, contact information, or other descriptions contained therein, as well as data relating to appearance, fingerprints, and voiceprints, and information that can identify a specific individual from the information alone, such as health insurance card numbers (personally identifiable information).

"User" refers to a person who is currently using or plans to use the Company's products.

Article 2 (Method of Collecting Personal Information)

When using the Company's products and services, we may ask for your personal information in certain cases (product registration, listening session reservations, catalog requests, newsletter subscriptions, inquiries, etc.).

Article 3 (Purpose of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

  1. To provide and operate our services
  2. To respond to inquiries from users (including identity verification)
  3. To send emails and direct mail regarding the latest information, updates, and campaigns for products and services offered by the Company
  4. To contact users as necessary regarding maintenance of their products and important notices
  5. For purposes incidental to the above purposes of use

Article 4 (Changes to Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
  2. When the purpose of use is changed, the Company shall notify users of the changed purpose by the method prescribed by the Company, or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company shall not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws and regulations.

  1. When it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the individual
  2. When it is particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the individual
  3. When it is necessary to cooperate with a national government agency, a local government, or a person entrusted by either in performing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the performance of such affairs

Article 6 (Disclosure of Personal Information)

When a user requests disclosure of their personal information, the Company shall disclose it to the individual without delay. However, if disclosure falls under any of the following, the Company may choose not to disclose all or part of it, and when such a decision is made, the user shall be notified without delay.

  1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
  2. When there is a risk of significantly impeding the proper execution of the Company's business
  3. When it would violate other laws and regulations

Article 7 (Correction and Deletion of Personal Information)

  1. If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information through the procedures established by the Company.
  2. When the Company receives a request from a user under the preceding paragraph and determines that it is necessary to comply with the request, the Company shall correct the personal information without delay.
  3. When the Company has made corrections based on the preceding paragraph, or when it has decided not to make corrections, it shall notify the user without delay.

Article 8 (Suspension of Use of Personal Information)

  1. When a user requests the suspension of use or deletion (hereinafter referred to as "suspension of use, etc.") of their personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained through wrongful means, the Company shall conduct the necessary investigation without delay.
  2. Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to comply with the request, the Company shall suspend the use of the personal information without delay.
  3. When the Company has suspended use based on the preceding paragraph, or when it has decided not to suspend use, it shall notify the user without delay.
  4. Notwithstanding the preceding two paragraphs, when suspension of use would involve significant costs or is otherwise difficult, and alternative measures can be taken to protect the user's rights and interests, such alternative measures shall be implemented.

Article 9 (Use of Cookies and Analytics Tools)

The Company uses Google Analytics, an access analysis tool provided by Google LLC, on this website to understand usage patterns and improve our services.

Google Analytics uses cookies to collect information about users' use of this website (including IP addresses). This information is transmitted to and stored on Google LLC's servers.

The Company uses the information collected by Google Analytics only as non-personally identifiable statistical data.

When users first access this website, a cookie consent banner is displayed, allowing users to choose whether to consent to the use of cookies or to limit cookies to those strictly necessary.

Users may also refuse to accept cookies through their browser settings. However, in such cases, some features of this website may not be available.

For Google Analytics' terms of service and privacy policy, please refer to Google LLC's website.

Article 10 (Changes to Privacy Policy)

  1. The contents of this Policy may be changed without notifying users, except for matters otherwise stipulated in laws and regulations or otherwise provided for in this Policy.
  2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 11 (Contact)

For inquiries regarding this Policy, please contact the following:

Contact

Address: 2-1-4 Shintomi, Chuo-ku, Tokyo 104-0041, Japan

Company: M's system, Inc.

Phone: +81-3-5542-7432

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