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AI CHAT NOTICE

AI Chat Notice

Please read the following before using the AI chat (the "Chat") on the M's system ("we") website. By pressing "Agree and start chatting", you agree to this notice.

1. Answers are written by AI

The Chat's answers are generated automatically by AI (artificial intelligence), not by our staff.

2. Accuracy of answers

AI answers may contain mistakes or outdated information. For anything you will base a decision on, such as prices, stock, delivery times, or whether installation is possible, please contact us directly by phone or through our contact form.

3. Please do not enter personal information

Please do not enter information that can identify you, such as your name, phone number, email address, or home address. If your inquiry needs your contact details, please use our contact form or call us.

4. Where your messages are sent and how they are handled

  • To generate answers, what you type is sent to an AI service provided by Anthropic, PBC, a company in the United States.
  • Under Anthropic's policy, your messages are normally deleted within 30 days. They may be kept longer when Anthropic needs to investigate misuse.
  • Your messages are not used to train AI (under Anthropic's policy).
  • We do not keep records of your conversations.
  • For information on the personal information protection system in the United States, please see the Personal Information Protection Commission of Japan's website.

5. Limitation of liability

Except in cases of our intentional misconduct or gross negligence, we are not liable for any damage arising from decisions made based on the Chat's answers.

6. Changes and discontinuation

We may change the Chat's features or this notice, or discontinue the Chat, without prior notice. Changes take effect when posted on this page.

7. Contact

For questions about the Chat, please contact us:

M's system

2-1-4 Shintomi, Chuo-ku, Tokyo 104-0041, Japan

Phone: +81-3-5542-7432 (10:00-18:00 JST, closed Wednesdays)

Email: ---

Effective: October 10, 2026